Shopping Information

Where can I buy ARES massage chairs in the UAE?

You can buy them online from the official ARES UAE store. You can also go to one of our shops, like the one at Dubai Festival City Mall, and other stores listed here.

How Do I Place an Order on Your Website?

Fill out the relevant fields, then finish your shopping and select the payment method. We will deliver the order to the address you have mentioned. Delivery normally takes one or two days depending on the location, our team will call you to set up the delivery timing convenient for you.

Do You Offer Installment Payment Options?

Yes, you can get payment plans with installments or EMI through our payment partners. You can split your purchase into up to 12 payments through Tabby with 0% installment fees.

Can I Test an ARES Massager Before Buying?

Yes, you can visit one of our showrooms and try different options before buying. You can test the various models we have for ARES massage chairs, and even try our portable massagers. This helps you find the most comfortable and suitable option for your needs from our wellbeing products selection.

What’s the most affordable ARES massage chair right now?

The ARES uClass Massage Chair is the most affordable chair you can get in the UAE right now. It costs about 2,750 to 3,000 AED only and still has important features, including 24 automatic programs, therapeutic heating, zero-gravity postures, Bluetooth speakers, voice control, and high-quality leather.

Warranty, Shipping & Support

What Warranty Does ARES Offer on the Massage products?

Massage chairs come with a 10-year to 3 -year warranty, and small massagers come with a 1-year warranty from the time of purchase or delivery, which is later. The warranty covers free shipping, free labor cost, and delivery charges for manufacturing defects - if any. 

What is covered under warranty, and what is excluded?

For manufacturing flaws, the ARES warranty covers free parts replacement, free  labor cost, and free delivery. It doesn't cover damage from misuse, tampering, accidents, repairs that weren't allowed, environmental variables, consumables, or normal wear and tear, like stains on fabric.

How Long Does Delivery Take?

After you place your order, ARES usually delivers your items within 48 hours. Delivery is set up during business hours. If no one is there, a second delivery will be set up. Delivery can take longer at busy times or on public holidays.

Do You Offer Free Delivery?

Yes, ARES offers free delivery for all orders within the United Arab Emirates.

Does ARES Provide Online Support?

Yes, ARES does offer help online. You can call or WhatsApp our customer service team at +971 58 572 3990, or you can send an email to info@aresmassage.com with your inquiries and order details. Our support team will answer instantly your inquiries about products, delivery, warranties, and problems you might have.

What Is Your Return Policy?

If you ordered the wrong product or changed your mind, you may request a refund before the order is shipped. After receiving your order, returns are only accepted if the product is in its original sealed packaging, unopened, undamaged, and with the seal intact. Once approved, the refund will be issued to your original payment method.

Features & Usage

Do ARES Products Help with Blood Circulation or Fatigue?

Yes, ARES massage machines are made to help increase blood circulation and make tired body parts recover. Our massagers assist in relaxing tense muscles and getting blood circulation better, especially after a hard day on your feet.

Can I Control ARES Massage Devices with Voice Commands?

Yes, most of ARES massage chairs have smart voice control, which lets you change settings without having to do anything. You can change the chair's mode, intensity, or type of massage simply by talking to it. 

Are the Products in the Images the Same as the Ones I Will Receive?

Yes, the massage machines in the pictures are the same ones you will get when you place an order. The real photos and videos are demonstrating the features and how the products look and work before you buy them.

How Much Space Do I Need for an ARES Massage Chair?

ARES massage chairs are great for small spaces because they don't take up much room. With the zero-wall design, you only require roughly 10 cm (4 inches) of space from the wall. The chair moves forward when it reclines, so it works well in compact areas at home or at work. It requires around 1–2 square meters of space for comfortable use. Make sure there is enough room around the chair so you can sit easily and use the voice or remote controls without any restriction.

Does the Massage Chair Have Heating Functions?

Yes, all ARES massage chairs have heating features that make them even more comfortable and helpful. The heating system heats up areas like the lower back and feet, which helps with stiffness and circulation.

Why Should I Choose an ARES Massage Chair?

ARES massage chairs use high technologies to provide comfort and quality to let you relax at home. They use full-body scanning, 4D massage techniques and AI technology that adapts massage sessions based on the contour of your body, so each session feels unique. You can relax and get rid of tense muscles with features like zero-gravity, heating, airbags, and voice control. A lot of people said that the chairs make them feel better, calmer, and more comfortable every day.

Do ARES Chairs Support Full-Body Massage?

Yes, ARES chairs are made to give you a full-body massage. They have advanced features like 4D+ massage structure, airbags, and body scanning technology that can change the massage details to fit your body requirements.

Is installation included with the purchase?

Yes, when you buy an ARES massage chair in the UAE, installation is free. A trained technician will set up your chair at your house or workplace for free, so you can start resting straight away without needing any tools or expertise.

Where is the ARES Showroom Located?

You can visit ARES shops in major UAE cities like Dubai and Abu Dhabi to see and sample massage chairs in person. One well-known site is Dubai Festival City Mall, where many shoppers test things and get advice from staff members before buying.

Why ARES NO.1 Massage Chair Brand in the UAE?

ARES is the best in the UAE because it combines the latest technologies, comfort, high quality and confident 10 million customers. Our chairs have features like zero-gravity positions, wide range and adjustable programs, therapeutic heating, and voice or touchscreen controls. ARES high quality and premium massage chairs come equipped with a 10 years warranty with affordable prices.

Many customers also like our friendly/professional customer service, quick shipping, free installation and extensive warranties.